1. Booking & Deposit

To secure your session, a non-refundable 30% deposit is required at the time of booking. The remaining balance is due on the day of the shoot or before image delivery.

2. Cancellation & Rescheduling

Cancellations made at least 7 days before the scheduled session will receive a full refund of any paid balance except the deposit. Cancellations less than 7 days before the shoot forfeit the deposit. Rescheduling is possible up to 48 hours before the session date, subject to availability.

3. Session Duration & Location

Sessions are scheduled for the agreed time and duration (usually 3-4 hours, depending on service). For outdoor shoots, please be prepared for weather changes; rescheduling due to severe weather will be accommodated.

4. Image Delivery

Edited images will be delivered via a secure online gallery within the promised turnaround time: 2-3 days for Real Estate, same-day or next day for Lifestyle, 7-10 days for Portraits. Delivery timelines start after the shoot date and receipt of full payment.

5. Usage Rights & Licensing

Clients receive a standard license to use the images for personal or commercial use as agreed (e.g. website, social media, brochures). Extended licensing for advertising, packaging, or resale is available upon request and may incur additional fees.

6. Location & Property Shoots

To ensure we get the best possible results, please ensure the property or location is styled and ready for photography at the agreed start time.

• Preparation: For property and Airbnb shoots, please follow the Salt and Silver Styling Guide provided before the session.

• Access & Permissions: Clients are responsible for ensuring we have access to the site and any necessary permissions for private or restricted locations.

• Requirements: Please inform me in advance of any specific “hero shots,” special requests, or accessibility needs so I can plan the technical requirements for the shoot accordingly.